SHIPPING & RETURNS

At Art Leather IR of Toronto Corp., we want you to shop with confidence. Our return policy section is designed to provide you with clear guidelines on what to do in case you've changed your mind about your purchase or if you're dissatisfied with a product. We believe that a straightforward refund or exchange policy is essential to build trust and reassure our customers.
 

Eligibility for Returns

• Returns are accepted within 30 days of the delivery date.

• All products must be unused, unwashed, uncut, and in original condition.

• Items must include original packaging and proof of purchase.

Non-Returnable Items

• Cut fabric or leather (even if unused)

• Customized or special-order materials

• Clearance, sale, or final sale items

• Used, altered, or damaged items

Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be issued to the original method of payment within 5–10 business days.

Return Shipping

• Customers are responsible for return shipping costs unless the item was shipped incorrectly or arrived damaged.

• We recommend using a trackable shipping method to ensure safe delivery.

How to Initiate a Return

To start a return, please contact our support team at:
📧 Info@artleather.com

Please include your order number, product details, and reason for return.